Computer security researcher Chris Roberts has been banned from United Airlines for the offense of pointing out that the lax security in their onboard wifi systems could endanger the safety of the aircraft. At the same time, they insisted that
We are confident our flight control systems could not be accessed through techniques [Mr Roberts] described.
The only danger to the flight control systems, it turns out, was the researcher who informed them (via Twitter) of the security flaws.
This reminded me of the story Richard Feynman told about cracking safes for a lark at Los Alamos. One time he decided to needle a colonel he was visiting at Oak Ridge, who had just deposited some highly secret documents extra heavy-duty safe, but with the same easy-to-crack lock on it. He’d figured out that when the safe was left open, it was easy to pick up two of the three numbers of the combination by feel.
“The only reason you think they’re safe in there is because civilians call it a ‘safe’.”
The colonel furiously challenged him to open it up. This Feynman accomplished, in two minutes, though he pretended to need much longer, to distract from what an easy trick it was.) After allowing some moments of astonishment, he decided to be responsible:
“Colonel, let me tell you something about these locks: When the door to the safe or the top drawer of the filing cabinet is left open, it’s very easy for someone to get the combination. That’s what I did while you were reading my report, just to demonstrate the danger. You should insist that everybody keep their filing cabinet drawers locked while they’re working, because when they’re open, they’re very, very vulnerable.”
The next time Feynman visited Oak Ridge, everyone was wanting to keep him out of their offices. It seems, the colonel’s response to the danger was to make everyone change their combinations if Feynman had been in or passed through their office, which was a significant nuisance.
That was his solution: I was the danger.[…] Of course, their filing cabinets were still left open while they were working.